Moving Out

If you wish to end your tenancy with Eastlight, then there a few things we need you to do before you leave. Please let us know your plans by filling out the form below.

A man and a woman prepare to move

Giving notice

Intermediate rent residents (only):

  • If you would like to end your tenancy, you need to give us two calendar months’ notice.
  • You will need to give us notice in writing. You can do this by completing the end of tenancy form below, or by emailing alllettings@eastlighthomes.co.uk
  • If you are emailing to end your tenancy, you need to title the email “END OF PROPERTY TENANCY – NOTICE” and include your name, your address, contact number, the address of the property (if different), the name of the tenant (if different), your relationship to the tenant (if applicable), the reason for ending the tenancy and the date that you would like the tenancy to end (this can be any date after the two month notice period), your forwarding address.

 

All other residents:

  • If you would like to end your tenancy, you need to give us four weeks’ notice.
  • Our tenancies can only end on a Sunday, so you will need to give notice by at least the Sunday four weeks before the date you would like the tenancy to end.
  • You will need to give us notice in writing. You can do this by completing the end of tenancy form below, or by emailing alllettings@eastlighthomes.co.uk
  • If you are emailing to end your tenancy, you need to title the email “END OF PROPERTY TENANCY – NOTICE” and include your name, your address, contact number, the address of the property (if different), the name of the tenant (if different), your relationship to the tenant (if applicable), the reason for ending the tenancy and the date that you would like the tenancy to end (this can be any date after the two month notice period), your forwarding address.

 

If you are ending a tenancy on behalf of a relative who has passed away or moved into permanent residential care (only):

  • In addition to the information requested as part of the notice above, we will also need a copy of the death certificate or a letter from the care provider stating that they are now a permanent resident.
  • We understand this may be a very difficult time for families, but we would encourage you to give written notice as soon as possible, as the notice period can’t until we have received written notice, and rent will still be payable during this time.

 

During the notice period

  • Rent will still be payable during the notice period.
  • Once your written notice has been received, you will receive an end of tenancy letter, confirming your tenancy end date.
  • An Eastlight Tenancy Co-ordinator will also contact you to carry out an exit phone call or visit and talk you through the exit process.
  • You will need to leave the property in at least the same state of repair you received it in. The Tenancy Co-Ordinator will explain any repair work or changes to the property that you may be charged for (for example holes in walls, damaged kitchen units etc.)
  • You will also need to leave the property completely empty and clean. If items, belongings, or furniture are left in the property you will be charged the cost of removing these.

Returning the keys

  • You will also need to return the property keys to us. You can do this by dropping the keys into the box outside Eastlight House, Charter Way, Braintree or by post, returning the keys to RETURN OF KEYS, PO BOX 13199, BRAINTREE, CM7 0PE. Please make sure you include in the envelope your name, address, contact number and the address of the property. Not having this information can cause delays and mean another weeks’ rent will need to be charged.
  • Intermediate rent residents (only): The keys must be returned by noon the day after the tenancy end date (this will mean posting the keys at least one working day before this). If the keys are not returned by this time an additional weeks’ rent will be charged.
  • All other residents: The keys must be returned by Monday at noon (which will mean posting them before Saturday 12noon). If the keys are not returned by this time an additional weeks’ rent will be charged.
  • Once the keys are returned, we will email or text you to confirm that the tenancy has ended.

Giving notice

  • If you would like to end your garage tenancy, you need to give us at least one weeks’ notice.
  • Our tenancies can only end on a Sunday, so you will need to give notice by at least the Sunday before the date you would like the tenancy to end.
  • You will need to give us notice in writing. You can do this by completing the end of tenancy form below, or by emailing alllettings@eastlighthomes.co.uk
  • If you are emailing to end your tenancy, you need to title the email “END OF GARAGE TENANCY – NOTICE” and include your name, address, contact number, the address of the garage and the date (Sunday’s only as above) that you would like the tenancy to end.

During the notice period

  • Rent will still be payable during the one-week notice period.
  • You will need to leave the garage empty and in at least the same state of repair you received it in.

Returning the keys

  • You will also need to return the garage keys to us. You can do this by dropping the keys into the box outside Eastlight House, Charter Way, Braintree or by post, returning the keys to RETURN OF KEYS, PO BOX 13199, BRAINTREE, CM7 0PE. Please make sure you include in the envelope your name, address, contact number and the address of the garage. Not having this information can cause delays and mean another weeks’ rent will need to be charged.
  • The keys must be returned by Monday at noon - which will mean posting them before Saturday at noon. If the keys are not returned by this time an additional weeks’ rent will be charged.
  • Once the keys are returned, we will email or text you to confirm that the tenancy has ended.

 

 

There are things you can do to ensure you are ready to end your tenancy without any issues.

Moving out checklist

Ending your tenancy

Please fill in this form to tell us you wish to end your tenancy.

Afterwards, someone will be in touch to discuss the process with you.