Meet our Leadership

Acting Chief Executive & Chief Information Officer

Dan Jones is the Acting Chief Executive of resident-led housing association Eastlight Community Homes. Holding overall responsibility for the organisation's strategic direction and operations, he is committed to making a difference to the lives of residents and communities across the East of England.

In his role as Chief Information Officer, Dan oversees data strategy and analytics, information technology, strategic partnerships, performance reporting, business improvement, continuity and major projects. 

He also leads development and regeneration, heading up the delivery of Eastlight’s new homes programme, including land and stock acquisition, sales and new-build aftercare.

He joined the housing association in September 2020 having held senior leadership roles in the sector since 2015. Prior to Eastlight, Dan was Executive Director of Integration at Metropolitan Thames Valley, having previously been Executive Director of Strategy & Planning at Metropolitan Housing Trust.

His previous experience was in the private retail sector where his focus was on operational improvement, performance analytics and customer insight at organisations including Tesco, BT, WHSmith and Sainsbury’s.

Dan has an MBiochem (Hons) in Biochemistry from Oxford University and an MBA from Harvard Business School.

Chief Finance Officer

David leads Eastlight’s financial services, including our financial operations, procurement, income, insurance and treasury teams.

Originally joining Eastlight as Finance Director in 2023, David brings a wealth of experience from the housing sector, spanning strategy, governance, investor relations and financial control. He is well-versed in leading large-scale business transformations through mergers and acquisitions across both private and not-for-profit sectors.

David was formerly the Assistant Director of Resources at 6,000-home Thrive Homes UK. He previously also held leadership positions at some of the UK’s largest housing associations, including Settle, Peabody, Circle and Wheatley Group.

David is committed to delivering value for money and supporting his colleagues to do the best job they can in serving customers and communities.

Passionate about championing equality and diversity, David promotes a culture of ‘giving back’ and is dedicated to supporting charitable causes.

Chief Strategy, Governance & Assurance Officer (Complaints & Resolutions Lead; Consumer Standards Lead)

Jo heads up Eastlight’s governance, strategy, risk and assurance, and health and safety teams. She is responsible for annual planning, GDPR and regulatory compliance, as well as complaints, customer resolutions, and communications and external affairs.

She is also Eastlight's Consumer Regulations Lead, ensuring the organisation remains compliant with the Consumer Standards, as set out in the Social Housing (Regulation) Act.

With over 25 years of experience in local authorities, housing associations and as a consultant, Jo was the previous Director of Policy & Projects at Flagship Group before joining Eastlight in 2023 as our Strategy & Assurance Director.

Jo is a Non-Executive Director at Freebridge Community Housing, and she is also a member of the Chartered Institute of Housing.

Committed to ensuring excellence in the housing sector, Jo strives to make a positive impact on the people, places and communities for which she works.

Jo has a First-Class BA (Hons) degree in Housing Studies.

Chief Property Officer

Charlotte joined Eastlight in 2020. As our Chief Property Officer, she has strategic responsibility for asset management, capital investment and compliance across the 13,000 homes in our portfolio, including fire safety and sustainability.

In her role, she also oversees our in-house reactive repairs, planned works and home maintenance teams.

A surveyor by trade, Charlotte has over 20 years of experience in housing management and property services. She played an integral role as part of the leadership team responsible for supporting the merger to form Eastlight in 2020.

Prior to that, Charlotte gained experience working for housing associations, including at Orbit Group, and in local authorities.

Charlotte is completing her Chartered Membership of the Royal Institute of Chartered Surveyors. She also holds an MSc in Sustainability from Cranfield University.

Chief Customer Officer

With over 25 years of experience in social housing, spanning frontline delivery, operational management and senior leadership, Dave is a values-led leader with a proven ability to transform customer experience, raise performance and deliver services that are both efficient and effective. Throughout his career, he has remained focused on putting people at the centre of every decision.

At Eastlight, Dave leads housing management services across the Neighbourhood and Operations teams, with responsibility for customer services, income management, lettings and empty homes, leasehold services, and intensive housing support.

Before joining Eastlight, Dave held several senior leadership roles at Stonewater, including Director of Housing Operations and Customer Experience Director. As Director of Housing Operations, he held a senior director role with responsibility for a broad portfolio delivering services to 40,000 homes and 90,000 customers. Across these roles, he led performance, service improvement and customer experience at scale, delivering major change programmes in lettings, income and customer voice, and successfully leading stock transitions and mergers.

Earlier in his career, Dave held senior roles at Wellingborough Homes (now Greatwell Homes) and B3Living, where he further developed his operational expertise and broadened his leadership experience.

Dave holds a Professional Diploma in Housing, an HNC in Housing Studies, and additional qualifications in management, law and counselling. He is also a Chartered Member of the Chartered Institute of Housing.

Chief People Officer (Health & Safety Lead)

Sharon has executive responsibility for human resources, recruitment and retention, organisational development, talent acquisition, culture, and equality, diversity, and inclusion.

Sharon is also Eastlight's Health & Safety Lead, responsible for the overall health, safety and wellbeing of our residents, staff members and any third parties, including volunteers, that work with us or by our instructions.

Sharon has over 30 years of leadership experience spanning the public, private and not-for-profit sectors. Prior to joining Eastlight (then Greenfields) in 2019, she held senior HR roles at Guinness Care, Optivo (now Southern Housing) and Southern Water, as well as leading roles within the police service, including at the Nottinghamshire and Sussex forces.

At the heart of Sharon’s work is investing in the capabilities of our people, delivering excellent customer service, embracing diversity at every level of the organisation, and building an inclusive culture for our people, residents and communities.