• An Eastlight resident sitting on her sofa, scrolling on her mobile phone in her hand. The resident has short, dark curly hair and is wearing a colourful summer dress. The sofa is red with cushions on it. There is a window and a glimpse of her kitchen in the background.

    Report and change repairs in a few clicks!

    • Book or change non-urgent repair appointments
    • Check your rent balance or make a payment
    • Report damp and mould
    • Report anti-social behaviour
    • Send us a compliment or a complaint
    • Update your details.
    Find out more
A phone is held in a hand and shows the My Eastlight Portal on the screen. The orange bubble next to the image says "report and change repairs in a few clicks"

My Eastlight

Your new My Eastlight portal and app. Book and change repair appointments in a few clicks, pay your rent and more.
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An Eastlight resident sitting on her sofa, scrolling on her mobile phone in her hand. The resident has short, dark curly hair and is wearing a colourful summer dress. The sofa is red with cushions on it. There is a window and a glimpse of her kitchen in the background.

My Eastlight Portal - Support & Information

Support and information for your new My Eastlight portal and app, including logging in.
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Get In Touch

Get in touch with us in a way which suits you.
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A woman wearing a headset is looking at a laptop screen. There's another woman in the background doing the same.

Feedback & Complaints

If you have a problem in your home, please tell us as soon as possible.
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An Eastlight staff member is working in an office and is looking down at their laptop screen.

Media & Local Politician Enquiries

How to contact us with press enquiries.
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A man and a woman are stood together looking at a clipboard. The man is writing on the clipboard with a pen.

Social Tenant Access to Information Requirements (STAIRs)

Learn more about Social Tenant Access to Information Requirements (STAIRs) and how you can make a request.
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A woman in a blue floral dress is holding onto two gate posts to the entry of her garden gate. She is smiling at the camera.

Information Requests

Your rights around the information we hold about you.
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Tackling Fraud

Eastlight takes a zero-tolerance approach to anyone committing fraud, and we will actively investigate all reported and suspected cases of fraud occurring in our homes.
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