Renting an Eastlight home

It’s important to live in a safe and secure home, one that you can feel proud of. Learn more about how to apply for an Eastlight home below.

Eastlight resident sitting in a sofa
Applying for a home

Most of our homes are let to people who are nominated by their local council or who bid via Choice Based Lettings for vacancies. How you apply for your new home will be different depending on where you want to live. 

Homes in Colchester, Braintree, Maldon, or Babergh districts are let through the Choice Based Lettings system. You must register on the Gateway to Homechoice website at

For homes in Chelmsford, contact Home Option via email at or call 01245 606640.

For homes in Uttlesford, please contact Uttlesford District Council via their website.

For homes in the Tendring area please register with Tendring District Council either online on their website or by phone on 01255 686466 

Gateway to Homechoice

The majority of our homes are let through the Gateway to Homechoice which includes information on homes available in eight different council areas. Once registered, you will be able to see details and apply for available properties that suit your needs.

If you are already an existing Eastlight customer, you will be asked to provide a reference based on how you have complied with your tenancy conditions including paying your rent, anti-social behaviour history and how you have looked after your home.  This may include a visit to your home.

You can register by visiting the Gateway to Homechoice website and completing the registration form.

Once your application has been accepted you will be assigned a banding to signify your housing priority. 

You will be contacted by letter to request documentation to support your housing application. 

You will then be given your log-in number and password. 

When your application has been verified, you can start bidding on the properties of your choice – with a limit of two properties each week. 

It doesn’t matter whether you are the first or last to bid, as applicants are arranged in order of their band and effective date.

Offering a home

If you have been shortlisted for a home, we will contact you to give you the chance to accept the offer. Rather than a physical viewing we will send you a “video viewing” of the home you are interested in via WhatsApp or a similar platform.

Once an offer of a home is accepted, our specialist team are here to guide residents through the sign-up process and ensure that the transition to a new home is as smooth as possible. 

In exceptional circumstances, we may arrange a face-to-face sign up.

Other ways of changing your home

We can help you exchange or swap your home with another Eastlight resident or resident of another housing association or council through a Mutual Exchange.

For more information see our Moving page.