• CIC May 2022 External Removebg Preview

    Customer Influence Committee

    Our Customer Influence Committee, formed in May 2021, is part of our governance structure accountable to our Board.

    It oversees and supports the Board so that the Eastlight residents influence decision-making.

    By using insight and data and reflecting a wide variety of resident views, the committee directly connects customer voice to the top of our organisation.

    The Committee is made up of between six and 10 customers appointed by the Board. They are remunerated.

Michelle Baker (3)

Michelle Baker

Chair Michelle is an accountant from Braintree

Paul Hocker

Paul Hocker

Paul, the director of a children’s charity, lives in Wivenhoe

Steve Bentall

Steve Bentall

Steve is a sport and leisure expert living in Witham

Catherine Turner

Catherine Turner

Catherine is an accessibility expert from Colchester

Craig Clackett

Craig Clackett

Craig is a retired tutor and electrician from Sudbury

Rue Garande Adobe

Rue Garande

Rue is a Zimbabwe-born, domestic abuse survivor who lives in Colchester. She previously worked for Eastlight as a Community Empowerment Officer.


Magenta Lavey Adobe

Magenta Lavey

Magenta is a new-build resident and lives in Sudbury. In 2022-23, she worked for Eastlight in our All In Incubator programme for the Colchester Community Team.

Michael Ryan Adobe

Michael Ryan

Michael is a retired health and safety professional and rail and construction specialist who lives in Halstead.

Cedric Selvadorai

Cedric is a businessman from the Braintree area

Customer Influence Committee chairman Michelle Baker

What matters to our customers is what matters to Eastlight. We want to ensure customers have a say in the services that affect them

- Michelle Baker, Chair, Customer Influence Committee

Why get involved?

Hear what matters to CIC Chair Michelle Baker and why she decided to get involved with Eastlight.

We are a Community Gateway Housing Association - what does this mean?

A Community Gateway is an innovative way of running social housing, meaning true tenant and leaseholder involvement in decision-making about homes and services.

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The role of the CIC in 2022

The activities of our Customer Influence Committee throughout 2022.