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Customer Influence Committee
Our Customer Influence Committee, formed in May 2021, is part of our governance structure accountable to our Board.
It oversees and supports the Board so that the Eastlight residents influence decision-making.
By using insight and data and reflecting a wide variety of resident views, the committee directly connects customer voice to the top of our organisation.
The Committee is made up of between six and 10 customers appointed by the Board. They are remunerated.
Michelle Baker
Chair Michelle is an accountant from Braintree
Paul Hocker
Paul, the director of a children’s charity, lives in Wivenhoe
Steve Bentall
Steve is a sport and leisure expert living in Witham
Catherine Turner
Catherine is an accessibility expert from Colchester
Craig Clackett
Craig is a retired tutor and electrician from Sudbury
Rue Garande
Rue is a Zimbabwe-born, domestic abuse survivor who lives in Colchester. She previously worked for Eastlight as a Community Empowerment Officer.
Magenta Lavey
Magenta is a new-build resident and lives in Sudbury. In 2022-23, she worked for Eastlight in our All In Incubator programme for the Colchester Community Team.
Michael Ryan
Michael is a retired health and safety professional and rail and construction specialist who lives in Halstead.
Cedric Selvadorai
Cedric is a businessman from the Braintree area
What matters to our customers is what matters to Eastlight. We want to ensure customers have a say in the services that affect them
- Michelle Baker, Chair, Customer Influence Committee
Why get involved?
Hear what matters to CIC Chair Michelle Baker and why she decided to get involved with Eastlight.
We are a Community Gateway Housing Association - what does this mean?
A Community Gateway is an innovative way of running social housing, meaning true tenant and leaseholder involvement in decision-making about homes and services.
The role of the CIC in 2022
The activities of our Customer Influence Committee throughout 2022.
