A group of residents and Eastlight colleagues are sat around a table. They are all talking.

Resident Members Charter

Sign up to become a Resident Member and take part in a range of opportunities to have your say.
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Two women are sat side by side talking to each other.

Resident Members Charter Events Calendar

Our Events Calendar is your go-to place for discovering all the ways you can make a difference - from community projects to scrutiny workshops. You can take part in as much or as little as you like, in activities that suit your interest.
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Decorative image: A graphic that reads 'Customer Voice' in speech bubbles

Listening and acting on your feedback

How we're listening to you, spotting trends and addressing your feedback.
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Eastlight residents and staff gathered around a table for our Complex Repairs scrutiny workshop in January 2026.

How you're scrutinising and improving our services

Find out how your views and participation through our scrutiny and improvement programme help us to deliver meaningful changes to your services.
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A group of older residents sitting inside a living room within one of our housing for older people schemes. The photo is taken from behind, so you cannot see their faces. They are looking towards an Eastlight staff member, who is standing in front of them, wearing a yellow jumper and dark trousers. She is looking down, taking notes on a notepad.

Consulting residents on key decisions

Eastlight's approach to consulting residents fairly, transparently and meaningfully on decisions that affect their homes and services.
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The outside of Foundry Court Community Centre, Manningtree

Foundry Court Community Centre

See our latest activities and events in Manningtree - or hire one of our spaces!
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A woman in a yellow and white stripe dress is stood facing the camera and smiling.

Resident Academy

The Resident Academy is here to help you learn about Eastlight, the housing sector and the Government, to give you the tools, knowledge and confidence to learn new skills and create new opportunities for yourself.
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