ARN Consultation: Defects Inspection Email
When customers move into a newly built Eastlight home, they have 12 months to report any defects linked to the build.
At the end of this period, we arrange an End of Defects Inspection to identify any outstanding issues that may need attention.
We're reviewing the email we send to customers about these inspections and would love your feedback. Is the information clear, friendly and easy to understand?
Your insights will help us improve future communications and make sure customers know what to expect.