• An Eastlight resident looking at a mobile phone in her hand as she sits on the sofa in her living room. The wall in the background is white and the sofa is grey, with grey and yellow cushions. The woman is holding a cup of tea in her other hand.

    Do it all through My Eastlight portal

    • Book or change non-urgent repair appointments
    • Check your rent balance or make a payment
    • Report damp and mould
    • Report anti-social behaviour
    • Send us a compliment or a complaint
    • Update your details.
    Find out more

Domestic Abuse Support 

With major events like the World Cup bringing people together, we know this can also be a difficult time for some. You’re not alone and support is available to you.

If you're worried about your safety or someone else’s, please reach out. Whether you need advice, someone to talk to, or immediate support, we’re here for you.

Find out more about how we can support you here
Two women are sat side by side talking to each other.
  • An Eastlight resident holding up her Resident Members Charter pack and badge. Behind her is a Resident Members Charter banner. She is wearing a pink jumper and a floral scarf. She has medium-length, blonde hair.

    Sign up to become a Resident Member!

    When you become a Member, you’ll get your own card, with regular updates about ways to share your ideas, join activities and influence the services you use every day.

    Get involved here

Your services, closer to home!

Every resident now has a dedicated Neighbourhood Team. They understand your home and community, and are ready to help with day-today queries, repairs, tenancy questions and issues in your local area.

Backed by specialist services, your Eastlight Team offers quicker responses, clearer communication and more support for you and your neighbourhoods.

You’ll see your Neighbourhood Leads out and about, working with you to make your community a better place to live.

Find out what this means for you and your home here
A large group of Eastlight staff members smiling and holding up a sign saying 'My Eastlight Team'

Latest news

Read more news here
A man and two women are stood together in a group. They are all looking at each other, mid-conversation.

Your Voice Matters - Tell us what you need from us

We want to know what you need from Eastlight over the next few years to feel happier, safer and better supported where you live.

Read more
Mavis is stood in front of a screen detailing the 30 individuals featured in in Inside Housing Management 30. She is holding a certificate.

Mavis recognised in top list celeb...

Read more
Lots of people wearing high vis standing on a building site and smiling

Eastlight secures place in Top 50...

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17042024

A tribute to Hattie Llewelyn Davies

Read more
A green speech bubble says Customer Voice Report. Around the bubble are a diverse range of images of Eastlight residents.

Read our latest Customer Voice Report!

See how your feedback is driving real improvements to repairs, communication and local support across Eastlight.

Read more here
Front cover of Shine Magazine including My Eastlight Team staff members stood together in a group holding 'My Eastlight Team'. Three circles at the bottom of the image shows a map of regional areas, a group of Eastlight staff in the Chelmsford and South Essex region and a resident holding a resident members charter booklet.

Delivered straight to your door: Shine Magazine Neighbourhood Special

This special neighbourhood edition shines a spotlight on My Eastlight Team, showing you which regions our teams cover and who your Neighbourhood Leads are, so you know who to contact when you need us.

Read more here
A man and a woman are stood together looking at a clipboard. The man is writing on the clipboard with a pen.

We're a Hate Crime Reporting Centre

Our Eastlight House office in Braintree provides a safe, secure place for you to report and seek support where needed.

See how we can support you here