• A man and young boy add pot plants to a garden


    We have more than 450 leaseholders who we regularly provide help and support to.

    If you are a leaseholder, you will have the lease of a flat or maisonette for a set term – usually 125 years – and Eastlight will be the freeholder of the building.

    Your lease agreement details your responsibilities and ours.

    It is likely you will be responsible for repairs inside your home and we will be responsible for maintaining external, shared and communal areas.

    Please contact us if you have any specific issues.

You may require Landlord’s Consent to make any significant changes to your home.

How can I apply for Landlord’s Consent?

To apply, use this form and if you are unsure whether the works you intend to carry out require consent, please contact us first.

To grant Landlord’s Consent, we need:

  • A specification of the work which is going to be undertaken
  • A copy of your contractor’s public liability insurance which should be for a minimum of £2million
  • Proof of relevant qualifications for the contractors.

Consent is usually granted within seven days, subject to specifications meeting requirements.

If you must complete work in an emergency, please contact us as soon as possible afterwards to ask for retrospective consent.

What sort of work do I need Landlord’s Consent for?

Examples of work requiring Landlord’s Consent include:

  • Replacing windows and doors
  • Changing or replacing heating
  • Changes to the layout of kitchens and bathrooms 
  • Installing satellite dishes
  • Installing or replacing electric showers
  • Putting up walls or removing internal walls
  • Electrical works
  • Replacement boilers

A service charge is a payment towards the maintenance of communal areas associated with your home.

What does my service charge cover?

  • Communal lighting
  • Communal doors and repairs to the entry system
  • Maintenance to an amenity area
  • Communal TV aerial
  • Management fee
  • Buildings insurance premium – you will need to arrange your own contents insurance
  • Repairs. A contingency of £50 for flats and £25 for maisonettes is charged for any repairs to the communal parts or structure of the building. If no repairs are carried out in the financial year then it will be refunded.
  • Communal cleaning
  • Ground rent

How can I pay my service charge?

What happens if I don’t pay my service charge?

It is important you continue to pay so we can maintain and provide communal services.

If you get into arrears, we will have to obtain a County Court Judgement which could lead to us taking possession of your home.

If you decide to rent your property out, please let us know so we can update our records and support you.

What do we need to know?

  • Contact details in case of emergency
  • Forwarding address for correspondence to be sent to the Eastlight Leasehold Services Team
  • A copy of your Assured Shorthold Tenancy Agreement

Some leases require an agreement called a Deed of Covenant to be entered into by the sub-tenant which costs a total of £108.

We can only deal with you as the leaseholder, not the sub-tenant or letting agent, unless you give written authority to deal with a third party.

If I sub-let, what do I remain responsible for?

  • Paying service charges
  • The tenant and their actions, including any complaints about them
  • Installing smoke alarms and carbon monoxide alarms
  • Gas Safety Checks
  • Ensuring the tenant meets the Government’s right to rent criteria