If you want to make changes in your home, please read the information below about our Landlord's Consent process. We aim to answer applications within 28 working days of receipt.
It is essential that you let us know if you plan to carry out any work other than that permitted in your Tenancy Agreement, and that you have our consent (known as Landlord’s Consent) before you begin.
We aim to answer applications within 28 working days of receipt.
Please be aware that if you are granted permission to make changes or install additions, you then become responsible for any future repairs and maintenance of the project.
Wood or solid fuel burners
A reminder that, for the safety of you, your family and your home, we are unable to provide Landlord’s Consent to install wood or solid fuel burners.
If you are struggling to pay your heating bills, please let us know so we can see how we can support you: https://www.eastlighthomes.co.uk/contact-us/
You can also visit our cost-of-living support page, to see our range of resources and advice: https://www.eastlighthomes.co.uk/extra-support/cost-of-living-support/
How to apply for Landlord's Consent
Please use the form at the bottom of this page to apply for Landlord’s Consent.
Once we receive your application, we will assess it and let you know the outcome. It may be that a surveyor needs to visit your home, or that we require additional information from you before we can make a decision.
Our consent will be given where the works are reasonable, won’t have a detrimental effect on the property or won’t create health and safety issues. Please be aware that you will assume full responsibility for the repair and maintenance of any alteration you make, and all conditions given to you as part of our consent must be observed.
Your project may require the additional approval of your local authority to proceed (i.e. planning permission, building regulations, environmental services permission).
If this is the case it will be your responsibility to obtain the relevant permissions before we will give permission for the project to proceed.
We are unable to give our consent if:
- You’re on a starter tenancy
- You’re in rent arrears of over three months
- You’re in temporary accommodation
- You’re a perpetrator in an outstanding case of anti-social behaviour
- You’re under-occupying a property
- You have outstanding debts owed to us which are not being repaid
- There is a genuine health and safety concern that may impact on our liabilities as a landlord
- Not enough information has been provided for the works
If you carry out work without obtaining our consent we may require you to revert your home back to it’s original condition or we may do it for you – both of which will be charged to you.
You may be asked to revert your home back to its original condition at your own cost if you choose to move.
Please complete the form below to apply.