Making Changes

If you want to make changes in your home, please read the information below about our Landlord's Consent process. We aim to answer applications within 28 working days of receipt.

Landlord’s Consent

It is essential that you let us know if you plan to carry out any work other than that permitted in your Tenancy Agreement, and that you have our consent (known as Landlord’s Consent) before you begin.

We aim to answer applications within 28 working days of receipt.

Please be aware that if you are granted permission to make changes or install additions, you then become responsible for any future repairs and maintenance of the project.

Wood or solid fuel burners

A reminder that, for the safety of you, your family and your home, we are unable to provide Landlord’s Consent to install wood or solid fuel burners.

If you are struggling to pay your heating bills, please let us know so we can see how we can support you: https://www.eastlighthomes.co.uk/contact-us/

You can also visit our cost-of-living support page, to see our range of resources and advice: https://www.eastlighthomes.co.uk/extra-support/cost-of-living-support/

How to apply for Landlord's Consent

Please use the form at the bottom of this page to apply for Landlord’s Consent.

Once we receive your application, we will assess it and let you know the outcome. It may be that a surveyor needs to visit your home, or that we require additional information from you before we can make a decision.

Our consent will be given where the works are reasonable, won’t have a detrimental effect on the property or won’t create health and safety issues. Please be aware that you will assume full responsibility for the repair and maintenance of any alteration you make, and all conditions given to you as part of our consent must be observed.

Your project may require the additional approval of your local authority to proceed (i.e. planning permission, building regulations, environmental services permission).

If this is the case it will be your responsibility to obtain the relevant permissions before we will give permission for the project to proceed.

We are unable to give our consent if:

You’re on a starter tenancy
You’re in rent arrears of over three months
You’re in temporary accommodation
You’re a perpetrator in an outstanding case of anti-social behaviour
You’re under-occupying a property
You have outstanding debts owed to us which are not being repaid
There is a genuine health and safety concern that may impact on our liabilities as a landlord
Not enough information has been provided for the works

If you carry out work without obtaining our consent we may require you to revert your home back to it’s original condition or we may do it for you – both of which will be charged to you.

You may be asked to revert your home back to its original condition at your own cost if you choose to move.

Please complete the form below to apply.

Landlord's Consent Form

Consent for storing submitted data *

Yes, I give permission to store and process my data

First Name: *

Surname: *

Contact Number: *

Email:

Address: *

What work would you like to have completed? Please include dimensions where possible. If insufficient detail is submitted we may have to contact you which could result in a delay.

Please attach any files such as plans, maps or drawings which may assist in your application. In total, these files must be no greater than 5mb in size:

Who will be carrying out the work? Your chosen tradesperson must provide a copy of their public liability insurance for our records.

When do you plan to complete these works?

I understand that if consent is granted, I will be liable for future repairs and maintenance for this project: *

I understand

Please note:

If the work you wish to carry out is external, please provide a plan of the area showing where you intend to carry out the work and full details on what you intend to do, including dimensions and a full specification of the works.

If you erect a shed, greenhouse or other outbuilding after obtaining our written permission you will be asked to remove them at the end of your tenancy and all areas made good. If you don’t do this you will be recharged.

Your project may require the additional approval of your local authority to proceed (i.e. planning permission, building regulations, environmental services permission). If this is the case it will be your responsibility to obtain the relevant permissions before we will give permission for the project to proceed.

We will only give permission for electrical work to be completed by an NICEIC or similar approved electrician. We will also only give permission for works to a gas supply where a Gas safe engineer is being used to complete the works. You will be required to provide evidence of their competency to carry out such works, for example an NICEIC of Gas Safe registration number.

For certain building works you will need to provide evidence that your contractor has appropriate insurance cover. We will request this where necessary.

We will treat any failure by you to satisfy our conditions as a breach of your tenancy agreement. If you make any alterations to your home without our written permission we will require you to remove them and re-instate the property to its previous condition. If you don’t do this when requested we may carry out the work and re-charge you the cost of doing this.

Eastlight will process the information that you have provided for the purposes of checking your eligibility to make alterations to your home.

I confirm that I have understood the above *

I understand