Making Changes

We understand you may want to make changes to make it your own but some works require Landlord's Consent.

Kitchen of an Eastlight house

Landlord’s consent

It is essential that you let us know if you plan to carry out any work other than that permitted in your Tenancy Agreement, and that you have our consent (known as Landlord’s Consent) before you begin.

We aim to answer applications within 14 working days of receipt.

How to apply

Please use the form at the bottom of this page to apply for Landlord’s Consent.

Once we receive your application, we will assess it and let you know the outcome. It may be that a surveyor needs to visit your home, or that we require additional information from you before we can make a decision.

Our consent will be given where the works are reasonable, won’t have a detrimental effect on the property or won’t create health and safety issues.

Your project may require the additional approval of your local authority to proceed (i.e. planning permission, building regulations, environmental services permission).

If this is the case it will be your responsibility to obtain the relevant permissions before we will give permission for the project to proceed. For more information and to apply, click here.

We are unable to give our consent if:

  • You’re on a starter tenancy
  • You’re in rent arrears of over three months
  • You’re in temporary accommodation
  • You’re a perpetrator in an outstanding case of anti-social behaviour
  • You’re under-occupying a property
  • You have outstanding debts owed to us which are not being repaid
  • There is a genuine health and safety concern that may impact on our liabilities as a landlord
  • Not enough information has been provided for the works

If you carry out work without obtaining our consent we may require you to revert your home back to it’s original condition or we may do it for you – both of which will be charged to you.

You may be asked to revert your home back to its original condition at your own cost if you choose to move.

Landlord's Consent Form

Please note:

If the work you wish to carry out is external, please provide a plan of the area showing where you intend to carry out the work and full details on what you intend to do, including dimensions and a full specification of the works.

If you erect a shed, greenhouse or other outbuilding after obtaining our written permission you will be asked to remove them at the end of your tenancy and all areas made good. If you don’t do this you will be recharged.

Your project may require the additional approval of your local authority to proceed (i.e. planning permission, building regulations, environmental services permission). If this is the case it will be your responsibility to obtain the relevant permissions before we will give permission for the project to proceed.

We will only give permission for electrical work to be completed by an NICEIC or similar approved electrician. We will also only give permission for works to a gas supply where a Gas safe engineer is being used to complete the works. You will be required to provide evidence of their competency to carry out such works, for example an NICEIC of Gas Safe registration number.

For certain building works you will need to provide evidence that your contractor has appropriate insurance cover. We will request this where necessary.

We will treat any failure by you to satisfy our conditions as a breach of your tenancy agreement. If you make any alterations to your home without our written permission we will require you to remove them and re-instate the property to its previous condition. If you don’t do this when requested we may carry out the work and re-charge you the cost of doing this.

Eastlight will process the information that you have provided for the purposes of checking your eligibility to make alterations to your home.