What do Neighbourhood Voices actually do?
Neighbourhood Voices are local residents who work alongside our neighbourhood teams to help spot issues early, share feedback from the community, support improvements to local areas and encourage others to get involved.
You’ll be helping us deliver our place-based approach, making sure services reflect what matters most to residents.
You won’t be expected to handle complaints or individual tenancy issues, get involved in antisocial behaviour or safeguarding matters, or make decisions on behalf of Eastlight.
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Estate and service monitoring
Join walkabouts or inspections, report on cleaning, grounds maintenance, communal repairs, fly tipping and safety concerns.
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Local insight and feedback
Gather neighbour views, flag recurring issues and feed priorities into local team discussions, patch plans and consultation.
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Communication and engagement
Share key messages, signpost residents to the right services and encourage participation in surveys, events and digital tools.
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Community support
Promote clean-up days, help welcome new residents and act as a visible point of encouragement — not a complaints channel.
Thinking about signing up? Here's what you need to know
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Time commitment
Around 2-4 hours per month, flexible and designed to fit around you with opportunities to join quarterly walkabouts.
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Who we're looking for
Residents who care about where they live, want to make a positive difference, are happy to listen, share ideas and get involved.
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What you'll get in return
We'll povide support from Your Eastlight Team with light-touch training and guidance, provide simple tools to share feedback and give you the opportunity to connect with other residents and make a positive difference in your neighbourhoods.
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Ready to get involved?
Email community@eastlighthomes.co.uk with your full name and address to register your interest. We'll then be in touch with more information on how to get involved.
