Moving home

We want you to live in a home that is comfortable and right for you. It may be that you would like to move to a different area, or to a different-sized home.

Eastlight resident looking out onto a field
  • Front of Eastlight owned houses

    Mutual Exchange

    A mutual exchange is when you swap your home with another social housing tenant. 

    You can move anywhere in the country, without the need to go through the usual housing waiting list or letting system. 

    A mutual exchange is a good way for you to complete a move as it doesn’t require you to apply for housing or depend on your priority need to move. 

    Use our online form to get the process started.

  • A couple smile while unpacking boxes in their new home

    You will not be able to do a mutual exchange if:

    • The property you wish to move to is too big or too small for you, according to our guidelines
    • There are court orders against you or other residents of your home
    • Your home has been designed or adapted for someone with a disability and the person you are exchanging with does not need these facilities
    • Your home has been built for a specific age group and the person you are exchanging with does not fulfil this criteria
    • You are in rent arrears
    • There is a history of antisocial behaviour at your home
    • You are in the first year of your tenancy with Eastlight (you hold a starter tenancy)

To apply for a mutual exchange, you must hold a Secure or Assured Tenancy.

You must find another social housing tenant who wants to swap their home for yours.

This can be another Eastlight customer or a tenant of a different council or housing association. 

To help you find someone to exchange with, you can register on the free to use mutual exchange site House Exchange, a website where you are able to view properties available from other organisations nationwide.

Please remember that if you wish to carry out a mutual exchange, both landlords must first give permission.

When you have found someone to exchange with, all parties in the exchange must complete the Eastlight Mutual Exchange application form below.

When you come to complete your exchange, all paperwork will be sent to you via email to sign electronically.

All parties will require a witness to digitally sign the legal document as well to allow the exchange to go ahead. 

Once you have signed all the required paperwork for your exchange it is legally binding and you are expected to move on the date agreed with your landlord.

If you are interested in moving to a smaller home, you can apply for our Downsizing Assistance Scheme, which may give you a cash reward and also provide you with the support you need to go through the process. The scheme applies to all tenants who would like to downsize; whether the property you are moving to is an Eastlight home or not.

You can apply for the scheme by registering with your local authority to downsize through their housing register. 

How you go about this will depend on where you live. Details can be found here.

The payment you receive for downsizing will differ depending on the size of the property you are giving up.

Payment will be made shortly after your move, and any charges or outstanding rent will be deducted from the amount you receive.  

You are not entitled to a downsizing payment if you are downsizing following a succession of a tenancy.

Mutual Exchange Form

Please only fill in this form once you have agreed in principle to carry out an exchange with someone.

We aim to complete all mutual exchanges within two weeks of our checks being carried out and will agree a moving date with you.

We will only proceed to check your eligibility once you have ticked the declaration.

Please list details of everyone in the household who will be moving, starting with yourself as tenant.

Details of current home:

Please tell us:

Important

Please be aware by exchanging properties you may lose your 'Right to Buy' and the conditions of your new tenancy may change. Please seek advice from your proposed new landlord.

When you come to complete your exchange, all parties will require a witness to digitally sign a legal document to allow the exchange to go ahead. The witness needs to have access to an email address and should not be related to you or any other party involved. Please think about who this is going to be as to avoid delays in your mutual exchange. We will contact you for these details at the property inspection stage.

In addition, please note that we will only proceed to check your eligibility once you have ticked the declaration.

Please be aware by exchanging properties you may lose your 'Right to Buy' and the conditions of your new tenancy may change. Please seek advice from your proposed new landlord.<br><br> When you come to complete your exchange, all parties will require a witness to digitally sign a legal document to allow the exchange to go ahead. The witness needs to have access to an email address and should not be related to you or any other party involved. Please think about who this is going to be as to avoid delays in your mutual exchange. We will contact you for these details at the property inspection stage.<br><br> In addition, please note that we will only proceed to check your eligibility once you have ticked the declaration.