Good luck Michelle!

Michelle Baker, Eastlight resident, Board Member and Chair of the Customer Influence Committee (CIC), is taking on an exciting new role working for the Regulator of Social Housing.

Eastlight resident and Chair of Customer Influence Committee, Michelle Baker

Having joined Eastlight in 2020 as a Trainee Committee Member, Michelle has become a high-profile resident advocate for Eastlight residents and social housing tenants across the UK.

Drawing on her accountancy background, as well as the strategic housing experience she has gained at Eastlight, she is joining the governing body that sets consumer and economic standards for social housing providers like Eastlight as a Financial Analyst.

Sadly, due to potential conflicts of interest that could arise for Michelle, she must stand down from her Eastlight roles before she begins her new job in June.

Michelle said: “I’m proud of everything we’ve achieved at Eastlight, but especially the formation and evolution of the CIC, which puts power back into the hands of residents and ensures our views influence decision-making at the very top of the organisation and throughout.

“I would never have envisaged a future in housing if Eastlight hadn’t given me that first break and provided me with endless support and encouragement. I can honestly say that becoming an involved resident completely changed my life.”

  • Eastlight Chair, Hattie Llewelyn-Davies

    Hattie Llewelyn-Davies, Chair of Eastlight’s Board, said: “We’re extremely sad to see Michelle go, but also over the moon to see her taking everything she’s learned with us to become even more influential within the housing sector.

    “It’s been a privilege to watch as Michelle has embraced every opportunity that’s come her way. In four years, she’s gone from being a Trainee with no previous housing experience, to the Chartered Institute of Housing-qualified Chair of the CIC and the Senior Independent Director on our Board, as well as a prominent tenant representative.”

Want to find out more about the Customer Influence Committee?