Customer Influence Committee (CIC) Recruiting Now!

New opportunity for you?

This is an exciting time to join our new Customer Influence Committee and be part of our governance structure, accountable to our Board, making sure that customers influence decision-making.

Adeoye Ahmed and his family

Hear more from involved residents

Below are comments and a short video from involved residents.

"I developed my skills and help solve issues within our neighbourhood."
Father of three Adeoye Ahmed, a data analyst, who lives in Colchester.


"My opinions are listened to. I pass on my knowledge and understanding to other residents, so their views are heard too."
Marlene Carter, retired PA, who lives in Tiptree.


"I have been really encouraged to see how the customer voice can shape a whole organisation.
I hope you will be too."

Mum of two Michelle Baker, an accountant, who lives in Braintree.


This is an exciting time to join our new Customer Influence Committee and be part of our governance structure, accountable to our Board, making sure that customers influence decision-making.

Apply now

If you would like to apply please complete this application form and email to Kerry Tromanhauser by Friday 5 February, 5pm.

Download the application form

Your personal data

The information collected in this application form is necessary and relevant to your application to join the Customer Influence Committee (CIC). We will use the information provided by you on this form for application purposes only. Eastlight will treat all personal information with the utmost confidentiality and in line with UK GDPR legislation.

For more information on how we use the information you have provided, please see our privacy policy

What is the Customer Influence Committee (CIC)?

This is a new Customer Influence Committee and part of our governance structure, accountable to our Board. The Committee’s role is to oversee and support the Board so that customers influence decision-making.

This will include the use of insight and data ensuring a wide variety of views from a wide variety of customers are considered as part of the decision-making process.

The Committee will oversee and monitor the Community Empowerment Strategy, the Asset Management Strategy, the Service Delivery Strategy and other key policies that impact on the customer.

The Committee will be made up of between six and 10 customers appointed by the Board. The Committee may include Board and Independent members for a total of 12 members. Customers will always be in the majority.