After doing a repair in a resident's home in East Hanningfield, an Eastlight Plumber heard a huge bang and saw a carport erupt into flames.
When he realised residents were still inside – including children – who didn’t know what was happening, Plumber John wasted no time in rushing to the property nearest the fire and wrenching open a window to raise the alarm.
He quickly helped the family find safety outside and called the fire service, as well as alerting those in nearby properties – another three of which became severely damaged. He then remained at the scene, helping to keep all residents safe, calm and supported.
Meanwhile, others across Eastlight worked closely with the emergency services and stayed late into the night to ensure all affected families had somewhere to stay.
Residents affected by the fires continue to be supported by our staff.
I am incredibly proud of all the Eastlight colleagues who work together to help keep residents safe from harm when they find themselves in challenging, and sometimes dangerous, circumstances. A stark reminder for us all to test our smoke alarms weekly – it could save a life.
- Eastlight’s Chief Executive, Emma Palmer
Peace of mind with Contents Insurance
Events like this show just how quickly the unexpected can happen. Whilst we'll always be here to help, contents insurance can give you peace of mind that your belongings are protected too.
We’ve partnered with Aviva to offer you cover from as little as 90p a month*, with no excess to pay if you need to make a claim. This can help with replacing items lost through fire, theft, flooding and more.
Eastlight doesn't receive any commission or benefits from promoting this product. You should always look around to find the best offer for you.
*Price for £4,000 standard cover, includes Insurance Premium Tax (IPT) charged at the appropriate rate. Acceptance restrictions may apply for conviction and claims experience. Terms and conditions apply. The policy is arranged by Aon UK Ltd and underwritten by Aviva Insurance Limited and administered by Wessex Administration Services Limited who are all authorised and regulated by the Financial Conduct Authority. FP.TCI.2025.556.GG
