Resident Members Charter launch: A milestone moment for resident voice
A year in the making, the launch of our new Resident Members Charter sets the scene for a more local, connected way of working.
See our latest Customer Voice Report
Find out how Eastlight residents feel about their homes and services.
Latest news
Read our latest Customer Voice report
Nobody knows more about the homes of residents than residents themselves. This report analyses your feedback to figure out what we're getting right, and look at where we need to improve.
Please let us know if you have any thoughts you'd like to share.
Stronger neighbourhood support on the way this winter
Eastlight is preparing to introduce more neighbourhood-based teams who can help you with a wide range of issues in your home and community.
We're a Hate Crime Reporting Centre
Our Eastlight House office in Braintree provides a safe, secure place for you to report and seek support where needed.
