At Eastlight we take your privacy and security very seriously. All information we hold is managed in line with the UK General Data Protection Regulation (UK GDPR) This page outlines your rights to access the information we hold.

Your Rights to Access Information

UK General Data Protection Regulation (UK GDPR)

We are registered under the UK GDPR to hold and process information about you. This may include your name, address, contact details and other information relating to your tenancy. Your data is stored securely and will only be accessed by individuals who need it to perform their job responsibilities. For more information, please visit our privacy notice here.

Subject Access Requests

A Subject Access Request or SAR is a way for you to find out what personal information Eastlight processes about you. You can request a copy of this information, along with any supplementary details linked to your home.

To make a request, please complete the Data Subject Access Request Form below or contact us at DPA-FOI@eastlighthomes.co.uk.

Once we have verified your identity and the details of your request, we will respond within one calendar month. If your request is complex, we may extend the deadline by up to two additional months, and we will inform you if an extension applies.

Freedom of Information

Eastlight is not subject to the Freedom of Information Act 2000 (FOIA) because, as a housing provider, we are not considered a public authority under the Act. This means we are not legally required to comply with its provisions. However, in the interest of openness and transparency, Eastlight may respond to FOIA-style information requests where it is deemed appropriate.

Our Publication Scheme outlines the information we routinely make available, including policies and strategies, meeting minutes, annual reports, performance data, and financial information.

If you wish to make an information request, please contact us with the details of the information you require. We will review your request and determine what information can be shared. Once your request is received, we will respond as promptly as possible.

For more information or assistance with data protection, please email DPA-FOI@eastlighthomes.co.uk

Our Data Protection Policy

Read our Data Protection Policy here

 

Section 1 - Personal details

Please fill in the following form. If the section is marked with a *, that means you must fill it in so that we have the information we need to respond as quickly as possible.

If you need any support to complete this online form, or would rather contact us a different way, then please click here to get in touch.

Data Subject Access Request Form

We have 30 calendar days to investigate your request and respond to you.

Relationship with Eastlight *
Please upload a copy or photo of a form of ID that shows: • Your identity and address, e.g. utility bill • Your signature e.g. driving license

Section 2 - Appointing a representative to act on your behalf (if relevant)

Section 2

Appointing a representative to act on your behalf (if relevant)

Please upload a copy or photo of a form of ID that shows: • Your identity and address, e.g. utility bill • Your signature e.g. driving license

Section 3 - Full description of the rights you are exercising / information you are requesting

Section 3

Full description of the rights you are exercising / information you are requesting

Please explain in full the right you are exercising and or information you are requesting, together with any information or descriptions that will help us to fulfil your request, identify and locate the information. Failure to describe the right you are exercising or the information you are requesting may delay or prevent Eastlight processing your request. Where possible, indicate dates and names of people you have had contact with.

Section 4 - Declaration

Section 4

Declaration

Where possible, we will disclose your information to you securely by email. However if you require a hard copy of your information, please let us know and we will be happy to fulfil your requirements.

I confirm that the information given by me and/or my agent on this form is true. I understand and agree that the information I and/or my agent has supplied is for the purpose of making and the processing of this request for exercising my right and or access to my personal information only. I understand that any attempt to mislead or impersonate or attempt to impersonate another individual may be a criminal offence.
Are you a joint tenant?
Full name: