We know damp and mould is a big issue for many residents, and our Healthy Homes Team is here to support you in managing it. 

Throughout the colder months, you're more likely to experience condensation in your home - this is normal and common. 

However, if left unmanaged, it can lead to damp and mould. 

If you're struggling to heat your home, please get in touch. We'll find the right support for you. 

What if it's damp or mould? 

If condensation has escalated, or you spot damp and mould in your home, please report it to us. We'll investigate all cases of damp and mould within 14 calendar days, or 24 hours if it's an emergency issue. 

Click here to visit our webpage on damp and mould.

Here are some simple steps to reduce condensation from building up in your home

  • Use extractor fans when cooking or bathing, keep lids on pans when cooking, and avoid drying clothes on radiators to stop moisture in its tracks.

  • Open your windows for 5-10 minutes each day, even if it's a little chilly out. This can help moisture escape and fresh air to come in.

  • Make the most of your window vents to let in a steady flow of air.

  • Keep your home at a steady temperature (we recommend between 18 and 21 degrees Celsius).

  • Wipe away condensation using a dry cloth as soon as you see it, especially in the morning.

Need to report damp and mould? Click one of the buttons below: