News in brief

"Like many housing associations, Eastlight continues to face tough choices in 2026. Demand for affordable homes remains high, particularly at a time when house prices and private rents continue to outstrip local wages. To help meet this need, we’re committed to building 200–300 new homes every year.

Many of our existing homes are ageing and require more investment to stay safe, warm and well maintained. This year, we’re investing a large amount to improve your homes, and we’ll continue to invest at this level in the years ahead.

We’re also improving your services, from a more responsive repairs service to better digital access. Alongside this, we’re working to make homes more energy efficient, cutting carbon emissions and reducing household bills.

Your rent, set within government rules, funds this work, with any surplus reinvested back into our homes and services.

Despite the challenges, our commitment remains the same: to provide the homes and services you deserve."

We want to make sure your Shine magazine gives you the right information at the right time. If you have any feedback on Shine, please complete our short survey by Tuesday, 31 March.

It should take no longer than 10 minutes, and you’ll be automatically entered into a prize draw to win a £50 voucher. Your views will help us improve your communications. Thank you for taking part

Everyone’s needs, abilities and circumstances are different, and every resident should be able to access our services in a way that works for them.

A reasonable adjustment is a change we can make to remove barriers, whether that is how we communicate, when we visit or the support we provide.

Eastlight will always make best efforts to be flexible and responsive to your needs. If you think an adjustment would help you, please contact us. We will listen and treat your request with care.

Many people choose to use CCTV or doorbell cameras to feel safer at home. While safety is incredibly important, so is the privacy of others.

If you install CCTV or a video doorbell, you are responsible for how your camera is used, what it records and how footage is stored or shared. Cameras should only focus on your home and must not capture neighbours’ homes, communal areas or public spaces.

Under data protection law, you may also become a data controller if your device records beyond your home boundary. Therefore, all footage must be captured carefully.

For more advice and guidance, including what to do if you have concerns about your neighbour’s CCTV equipment, click the link below.

You can now contact us anytime, anywhere, through your new ‘My Eastlight’ portal and mobile app.

Whether it’s to book or change non-urgent repair appointments, check your rent balance and make a payment, report damp and mould or anti-social behaviour, or to send us a compliment or complaint, Eastlight is just a click away.

Search 'My Eastlight' in the Apple App or Google Play stores.