Here's your Winter edition of Shine Magazine for 2026

Find our how to use video doorbells safety, how to report repairs using our new app and how you can win a £50 voucher for telling us what you think about Shine Magazine!

We know that any change in rent can feel challenging and may impact your household budget. If you’re worried, or finding it difficult to manage your payments, please reach out to us.

Every Eastlight resident now has a named Neighbourhood Lead responsible for your home and local area.

Throughout the colder months, you're more likely to experience condensation in your home - this is normal and common. 

How you can help Eastlight protect our homes and communities from fraud.

Our Resident Members Charter is our long-term promise to put your views at the heart of our decision-making.

Our Customer Influence Committee plays a vital role in holding Eastlight to account and ensuring residents influence decisions at the highest level.

Thinking about a career in housing? Start your journey this April, with the Eastlight resident work experience programme.

After spending a few months in temporary accommodation, Ivan was pleased to move into a wheelchair-accessible Eastlight bungalow in Maldon in October last year.

When long-term pals, Paula and Maddie, sniff out even a whiff of trouble in their Housing for Older People Scheme in Clacton, they're on the case and on the phone to Eastlight without a moment's delay.

We aim to give you consistently great customer service. However, we recognise that we might sometimes fail to meet your expectations. Please tell us if you're not happy with the service you receive. We will work with you to try and find a resolution.

With the new My Eastlight portal, you can book or change a repair appointment, check your rent balance or make a payment, report damp and mould and anti-social behaviour, or send us compliment or a complaint. Download today via the Apple App or Google Play store.