A family (a man, a woman and a child) are stood on the left while CIC member, Michelle Baker, and Eastlight Exec Jane Goodley, stand on the right. They are handing over a gift for the family as they live in Eastlight's 1000th new home.

Page 2-3: News in brief

Snippets of what's been happening in your area.

Two houses with solar panels on them.

Page 4: Shaping Eastlight for the future

The world has changed, and we want to change the way we deliver many of the services that matter to you.

Two Eastlight staff members are fixing a front door - one is holding a drill and the other is holding the door in place

Page 5: Repairs pledge

Our new repairs pledge sets out the repairs service you should expect to receive from Eastlight.

Two women, one with white hair, are sat at a table talking. A man and woman are in the background also talking.

Page 6-7: Your rent from April 2024

You will soon receive full details of your rent and service charges in your annual rent letter.

A hand accessing the controls of a home's boiler

Page 8: Safety is a priority

Helping you to stay safe from damp and mould and warm in your home.

A man is stood with his arms folded in front of a door to flats.

Page 9: "My obsession with living"

Surrounded by friends and laughter, Martin Reeves is the life and soul of Beaumont House, an Eastlight Older Person's Scheme in Coggeshall.

A person wearing a headset is smiling at a laptop screen. There's another person in the background doing the same.

Page 10-11: What happens when I call Eastlight with an issue?

Receiving an average of 450 calls a day, our Customer Services Team are you first point of call when you call in to report an issue.

A woman in a yellow and white stripe dress is stood facing the camera and smiling.

Page 12: Join the Resident Academy!

The Resident Academy has been created so you can bring your passion and experience to ensure we deliver the best possible homes and services for you.

A person sweeping the ground at the rear of an Eastlight van

Page 13: Keeping your estates tidy

Gould’s Landscapes are Eastlight’s new grounds maintenance contractor.

A group of older residents are stood together tending to an area of greenery in their communal garden.

Page 14-15: Your gardening stories

From top tips from a Halstead in Bloom champ to a community creating their own allotment.