Eastlight's Debbie Mitchell and Andy Allocca are with Eastlight family Charlea and her daughter Lilly. They are all holding onto a ribbon while at an event opening the new playground.

Page 2-3: News in brief

What's new with Eastlight?

A woman is stood on her doorstep in front of a red front door. She is holding a small yorkshire terrier in her arms.

Page 4-5: How are we performing?

The latest results for these surveys, called Tenant Satisfaction Measures, show that more tenants are satisfied with Eastlight now than a year ago. 

A woman is stood next to a man in a wheelchair. They are both talking to a woman who is stood on her doorstep.

Page 6: Local contacts for your neighbourhood

We are developing plans to introduce more neighbourhood-based staff who can help you with a range of issues in your home and community.

An older man with white hair and glasses is leaning on a metal railing which leads up to a block of flats.

Page 7a: New app to book repairs 24/7

We're launching a new app which will allow you to book repairs at the touch of a button.

Two houses with solar panels on them.

Page 7b: 275 households to benefit after government funding

We're please to share that we've secured government funding which means we can introduce energy-saving improvements for residents living in 275 homes.

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Page 8: Investing in your neighbourhoods

We’re investing £2.6 million into your shared areas over the next year, so you can be proud of where you live.

A man wearing an Eastlight tshirt is spraying a lubricant onto a window hinge.

Page 9: Delivering services that matter to you

We're refreshing the way we deliver services so we can focus our time, energy and resources on the things that matter most to you.

A group of four older ladies and an older man are sat together. The older women are each holding a cup of tea.

Page 10: "We keep each other going"

Last year, more than three million adults in England reported often, or always, feeling lonely - and this figure is rising.

Dave Leslie is sat in front of his DJ Decks that he uses for his radio show on Storm FM.

Page 11: "It's always been about the music"

Every week, DJ Dave Leslie plays hits out on his radio show to thousands of listeners - all from the comfort of his Housing for Older People Scheme home.

Eastlight's Bobby and Jo are stood with ERG Witham members who have installed a new flowerbed in their community.

Page 12: Blooming brilliant

The Eastlight Residents' Groups (ERGS) have been busy finding ways to spruce up your neighbourhoods.

Catherine Turner (1)

Page 13: Your chance to make a difference!

Hear from Catherine, Eastlight resident and Customer Influence Committee Chair.

Three people from EastPride are stood together at Chelmsford Pride.

Page 14: Pride is for everyone

Read Eastlight resident and Customer Influence Committee Member, Magenta Lavey's, blog.

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Page 15: Win an Amazon Echo Dot Smart Speaker!

We've partnered with Aviva to offer an optional Contents Insurance scheme designed for Eastlight tenants, shared owners and leaseholders.

A man and a woman are sat either side of a table. They are talking.

Page 16: Making a complaint

We aim to give you consistently great customer service. However, we recognise that from time to time we fail to meet your expectations.