A large group of Eastlight staff members smiling and holding up a sign saying 'My Eastlight Team'

Page 2-3: Your services, now closer to home

Your Eastlight Team brings all your services together – such as repairs, tenancy, estate management and community support – giving you faster, easier and more consistent responses from us.

Read more here
A phone is held in a hand and shows the My Eastlight Portal on the screen. The orange bubble next to the image says "report and change repairs in a few clicks"

Page 4: Report & change repairs in a few clicks

Have you tried the brand-new My Eastlight portal yet?

Read more here
My Eastlight Team logo - four blue, orange, green and red circles overlap

Page 5-11: Where is my home & neighbourhood?

Get to know your Regional Neighbourhood Manager and find out who your Neighbourhood Lead is.

Read more here
From left, clock-wise: Eastlight residents and Customer Influence Committee members Magenta, Rue, Craig and Catherine. They are standing around a Resident Members Charter banner, with the Eastlight House downstairs cafe area visible in the background. Craig and Catherine are also each holding a Resident Members Charter pack.

Page 12-13: Make a difference in your neighbourhood

Sign up to the Resident Members Charter and receive invitations to get involved with a variety of opportunities to have your say and tell us how we can improve our services for you.

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An older lady with glasses is holding a cup and saucer. She is smiling.

Page 14: Support for you

Beyond our housing services, your Neighbourhood Lead is your first point of contact if you need extra support – this can be anything from poor mental health and financial challenges to home adaptations and benefits.

Read more here