Simple checks to help you stay warm this winter

With colder months ahead, here’s how to spot common boiler and heating issues – and what to do next.

With the colder months looming, it’s vital we all have the basics in place to ensure a warm, comfortable home. Sometimes, when your boiler or heating system stops working, the issue can be resolved with a quick, safe check – no tools or technical know-how required.

Our trusted partners at Sureserve have created two short videos to guide you through some simple steps you can take if:

• Your hot water has stopped working
• Your boiler or heating system isn’t working as it should.

These aren’t repairs – just basic checks that might help you avoid the inconvenience of a call-out. And of course, if you’re unsure, uncomfortable trying these yourself, or the issue persists, our Repairs Team is always here to help.

To watch the videos, click on the links below:

For more DIY tips to help keep your home warmer for less – from bleeding your radiators and resetting your boiler, to fitting draught excluders and unfreezing a condensate pipe – visit our dedicated webpage here.

Please remember: we’re here to help. If the tips above don’t work, or you have any concerns, don’t hesitate to contact us here.