Report & change repairs in a few clicks
Many Eastlight residents have told us they want more accessible, digital services to manage their home and book repairs in ways that suit them.
We’ve been working with some of you to redesign our online services, so you receive quicker access to the services you need, when you need them.
We’re really pleased to announce that you can now contact us anytime, anywhere, with the new 'My Eastlight' portal.
In just a few clicks, you can:
- Book or change repair appointment (tenants only)*
- Check your rent balance and make a payment
- Report damp and mould issues
- Report anti-social behaviour and hate crime
- Send us a compliment or a complaint
- Update your details.
* For any urgent or emergency repairs, please call us instead on 0330 128 0330.
For help on signing up or registering, see this support page here.
Log in to My Eastlight here.
One resident said: “It's just the ease of it and how quick it is. Sometimes, it’s being able to just quickly log on and check something without having to make a phone call. It saves so much time.”
Prefer to use your phone?
Managing your home has never been easier with our new 'My Eastlight' mobile app. Just search ‘My Eastlight’ in the Apple App Store or Google Play.
No more waiting on the phone. Just quick, simple access to the services you need.
Need a hand?
If you’d like help getting started or have any questions, visit the My Eastlight information page here. Alternatively, you can still contact us in other ways here.
