How we keep residents safe from lift risks
In buildings where we have passenger lifts, and in homes where mobility equipment is provided, such as stairlifts or through-floor lifts, we take steps to ensure this equipment remains safe and reliable for residents and visitors. We do this through regular servicing, safety inspections and thorough examinations carried out by qualified specialists.
Any defects identified during inspections or reported by residents are assessed and repaired within appropriate timescales. We keep detailed records of inspections and maintenance, and regularly review our compliance to ensure lifting equipment continues to meet safety standards.
Where a lift breakdown may significantly impact a resident, particularly those who rely on lifting equipment for mobility, we assess the situation and consider what additional support may be required. Our aim is to provide safe, dependable lifting equipment and minimise disruption to residents' daily lives.
