Due to the Microsoft outage on 13/11/26, our response times may be delayed as we catch up with our email backlog. As always, please call us on 0330 128 0330 if your issue is urgent. Thank you. 

  • An Eastlight resident sitting on her sofa, scrolling on her mobile phone in her hand. The resident has short, dark curly hair and is wearing a colourful summer dress. The sofa is red with cushions on it. There is a window and a glimpse of her kitchen in the background.

    Report and change repairs in a few clicks!

    • Book or change non-urgent repair appointments
    • Check your rent balance or make a payment
    • Report damp and mould
    • Report anti-social behaviour
    • Send us a compliment or a complaint
    • Update your details.
    Find out more
A phone is held in a hand and shows the My Eastlight Portal on the screen. The orange bubble next to the image says "report and change repairs in a few clicks"

My Eastlight

Your new My Eastlight portal and app. Book and change repair appointments in a few clicks, pay your rent and more.
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An Eastlight resident sitting on her sofa, scrolling on her mobile phone in her hand. The resident has short, dark curly hair and is wearing a colourful summer dress. The sofa is red with cushions on it. There is a window and a glimpse of her kitchen in the background.

My Eastlight Portal - Support & Information

Support and information for your new My Eastlight portal and app, including logging in.
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A person wearing a headset is smiling at a laptop screen. There's another person in the background doing the same.

Get In Touch

Get in touch with us in a way which suits you.
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A woman wearing a headset is looking at a laptop screen. There's another woman in the background doing the same.

Feedback & Complaints

If you have a problem in your home, please tell us as soon as possible.
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An Eastlight staff member is working in an office and is looking down at their laptop screen.

Media & Local Politician Enquiries

How to contact us with press enquiries.
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A person wearing an orange jumper holding a pen looking at documents

Tackling Fraud

Eastlight takes a zero-tolerance approach to anyone committing fraud, and we will actively investigate all reported and suspected cases of fraud occurring in our homes.
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An Eastlight staff member wearing a headset and sitting at an office desk

Information Requests

How you can request information from Eastlight through Subject Access Requests (SAR) or Social Tenant Access Information Requirements (STAIRs).
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Two Eastlight staff members are fixing a front door - one is holding a drill and the other is holding the door in place

Become a Supplier

How you can work with Eastlight as a supplier or contractor.
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