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My Home

20. An Eastlight resident standing outside, by her front gate, smiling, with her white-walled, bungalow home in the background. She is wearing a floral dress and a light-blue cardigan. Her garden is well-kept with neat grass and flowers in bloom. There are also various hanging baskets and flower pots in the background.

Report and change repair appointments and more through My Eastlight portal and app.

A woman with her two young children are playing on a table. The young boy is holding a large police car toy.

My Tenancy

Your one-stop-shop for everything relating to your tenancy agreement.

A large group of Eastlight staff members smiling and holding up a sign saying 'My Eastlight Team'

Your Neighbourhood Team

Your Neighbourhood Team brings your services closer to home.

A white window frame which has started to grown black mould

Damp and Mould

Support for damp and mould in your home.

Two rows of houses are facing each other with a road in the middle. Cars are parked along the road.

My Rent and Service Charge

Information and support about paying your rent and service charge.

Two Eastlight tradespeople wearing Eastlight t-shirts are walking beside an Eastlight white van.

Repairs

Report repairs and learn more about our team and the services they provide.

Two Eastlight estate rangers are stood talking next to an Eastlight van.

Estates

Our teams and contractors are here to keep your estates safe, clean and tidy.

Two people in Eastlight-branded t-shirts are standing either side of an Eastlight resident. They are showing them something on a tablet screen.

Safety Checks

Details about the regular safety checks Eastlight and our trusted contractors carry out on your home.

An Eastlight resident standing in a doorway of her home, smiling at the camera. The door is open and she is holding on to a bar on the right-hand side of the doorway for support with one hand, and onto her red walking frame with the other hand. She is wearing a light blue top and a navy blue cardigan. In the background appears to be her kitchen.

Aids & Adaptations

Find out the aids and adaptations we can make to your home to help you remain independent and comfortable.

A woman in a black top is standing with her arms behind her back and smiling at the camera. In the background is two houses with solar panels and a red electric car.

Making Changes

Information about Landlord's Consent and applying to make changes in your home.

Eastlight residents Abaida and Joy, standing together on a front door step, smiling at the camera. The front door behind them is a dark green colour. To the left of the door is the house number 30.

Shared Owners

All about being an Eastlight shared owner, including responsibilities and opportunities for you to buy or sell shares in your home.

A man in a suit handing a pair of keys to a woman's open palm

Tenancy Assignments

Details on how you can assign your tenancy, should you need to.

A close of some very green, newly-laid garden turf, surrounded by new-looking, light-brown fences, as part of a housing development.

Pest Control

Guidance for tackling pest issues at your home.

A group of Eastlight residents and staff standing on grass verge on a housing estate, chatting and smiling with one another. The Eastlight resident (an older man) is on the left-hand side of the photo, holding a cup of coffee and smiling. The Eastlight staff member (a woman with long, blonde hair and sunglasses) stands to the right of the photo, also holding a coffee cup. She is chatting with the resident, and smiling at him.

Leaseholders

Information about being an Eastlight leaseholder.

A young family moving boxes in their home as they prepare to move house

Moving Out

How to end your Eastlight tenancy.

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