Welcome to Shine Magazine!

Read more about how we're making it easier for you to get the help you need, keeping your home safe from damp and mould and get the latest updates on our brand-new customer portal.

Summer is on its way! Find out how residents are making a difference to your areas, why we're developing local contacts for your neighbourhoods and how we're performing.

In this special edition, find out more about our Community Gateway Circle and our proposal to introduce a Resident Members Charter.  

It's your first edition of 2025 featuring information about April's rent increase, our new recharge policy and how you can join our Customer Influence Committee.

From recruiting more housing officers and launching our new work experience programme to your incredible stories, this edition of Shine is jam-packed!

Read about our plans for the next three years, your new repairs patches and find out more about joining our Active Resident's Network.

Our new strategic direction, our repairs pledge to you and information about your rent from April 2024.

Support with damp and mould, further improvements to our repairs service, and our Resident Academy returns!

Cost-of-living support, a speedier repairs service, and your chance to win a £50 voucher!