Key information

Eastlight Community Homes Limited is a newly-formed charitable housing association with approximately 12,000 homes in Essex and Suffolk.

A resident with her daughter

Policies and Strategies

Please find Eastlight’s policies below.

If an external policy is not listed here, then the existing Colne and Greenfields policy will apply, depending on who your landlord was before 1 July 2020.

For Greenfields, please visit: www.greenfieldsch.org.uk/about-us/policies-and-strategies

For Colne, please visit: www.colnehousing.co.uk/downloads

View the policies

Equality

At Eastlight, equality and diversity are part of everything we do.

We will meet the requirements relating to equality and diversity in the Equality Act 2010.

We will also meet the requirements of the Regulatory Framework, published by our Regulator of Social Housing.

Equality and diversity applies across all Standards mentioned, particularly the Tenant Involvement and Empowerment Standard.

To find out more about our commitment to equality, dignity and diversity, please read our Equality Statement here.

Housing Diversity Network

Logo for Housing Diversity NetworkEastlight Community Homes has joined the Housing Diversity Network (HDN).

It is a social enterprise that supports organisations to improve how they address inequality, get the most from their staff and meet the needs of the communities they work with.

Two people smiling at each other

About Eastlight

Eastlight Community Homes does not trade for profit; any surpluses generated by the business activities are reinvested in the development of the business.

We are registered with the Financial Conduct Authority in England and Wales as a Registered Society under the Co-operative and Community Benefit Societies Act 2014 (registration number 30124R) and with the Homes and Communities Agency (registration number L4499).

Registered office:

Greenfields House, Charter Way, Braintree, Essex CM77 8FG

Information in other formats

We can provide information in large print, Braille or audio format, and translation services may be offered to help you access our services if English is not your first language.

Modern Slavery

Eastlight Community Homes are committed to doing what we can to combat slavery and prevent human trafficking from entering into our business and supply chain. We take a proactive role in our communities, being vigilant and taking action where we suspect slavery, exploitation or human trafficking.

See our Modern Slavery Act statement here:

Hate Crime

Our head office is a Hate Incident Reporting Centre, providing a drop-in service for victims and witnesses.

Ambassadors will provide a confidential area to interview victims and take reports before storing the information securely.

To report a hate crime, please contact us and ask to speak to a Hate Crime ambassador